How to Start RPA for Small Business:
Robotic Process Automation (RPA) led to the successful establishment of Kilowott, Signity Solutions, ThinkTub, Hir Infotech, Cloud Desk Technologies, Cyberneusys, 7Edge, ViitorCloud, CodeKindle Solutions, and Tangentia as some of the emerging start-ups in India.
But what led them to incorporate RPA as a pivot to actually distinctly plant their business in the market? The answer lies in a forecast by Gartner which states that, by 2022, around 90% of organizations worldwide will be using RPA. Additionally, a Research and Market report confirms that the RPA market will attain a global valuation of $5 Bn by 2022. Till 2020, 78% of surveyed businesses had already exercised RPA in some or the other way states Deloitte in a report.
The next pertinent question is what will the inclusion of RPA bring to the table? To simplify this, we must understand that RPA uses UI interactions to automatically perform repetitive human tasks, using RPA software language, in the form of “bots” (or “robots”). These bots can be easily developed using intuitive low-code or no-code GUIs known to the RPA software platform.
Through RPA, small businesses can also dive into this digital space of automation. A 3rd Annual Global RPA Survey Repost disclosed that “86 percent of respondents indicate that their expectations of productivity improvement from RPA Development were met or exceeded, while the same is true of 61 percent in relation to expectations on cost reduction.” Hence, RPA brilliantly works on the two crucial facets of business i.e., productivity and cost.
A small business means smaller investments and limited resources but less complicated business operations to handle.
Small businesses can impose RPA right from the beginning, cutting down the mundane and repetitive tasks like employee onboarding, storing data and data analytics, automating invoices, etc. which were manually performed by the employees, thereby gaining an edge over the competitors, establishing the market, and accommodating more customers.
To build an RPA-enabled business, small businesses may consider the below-mentioned steps:
Step 1: Train your staff with RPA
A workforce enthusiastic to build your brand will always be ready to upgrade themselves with new skill sets. Hence, use this opportunity to train them to use RPA for ordinary/everyday tasks and vitally use their expertise in more relevant areas of work.
Step 2: Formulate standards for operations
It is essential to distinguish between RPA-enabled tasks and other internal processes categorically. It must be made sure that the dynamics of an RPA-enabled environment go hand-in-hand to ensure the smooth efficacy of the entire business as a whole.
Step 3: Clarity on the functionality of RPA
It is of utmost importance to clearly understand the functions which have to be automated. The goal is to use RPA wisely in your business and secure better results in the long run.
Step 4: Evaluate the company’s goals
RPA can simplify a lot of business processes but it needs to be assessed whether it is actually contributing to achieving the business goals or not. Through a demo or a pilot study, the company may also figure out the longevity of the usage of RPA to build the business as per the goals.
Step 5: Implementation through a reliable RPA vendor
Last but not least, select a vendor that will help you right from the installation to the timely maintenance as per your automation requirements.
Hezemon holds a team of experienced RPA developers and consultants who make sure to empower your business with software bots and make it even more transformative.